How to add a Hotel account for Item Level Tracking (ILT)

Create hotel account in pos
For example, “Hotel John”

• Settings -> customers
• Click add
• Enter “John” as a surname, enter Hotel as firstname, enter phone number.
  
  

Set main subaccount to AR per batch and the relevent payment period.]
Note: Make an “Unknown” account for each. This is where unknown garments will billed to.

• In the “Accounts” section, select “John, Hotel”
• Note: do not change this subaccount – it is required to find the main account and subsequently find the subaccounts.
• Set “Type” to “Ar per Batch”
• Set period to the required payment period
• Click Save
  

Write dummy ticket for account.

Add Subaccounts
For example, RFID department for Hotel John

• Click “Add Account”
• Enter the name in “Surname, Firstname” format. For example, “John, RFID”. Surname must match.
• Set to AR Per Batch
• Set period to the required payment period
• In the “My Dry cleaning” section, set “Is Subaccount” to on
• Click Save
  

Write dummy ticket for the subaccount.

Repeat for each subaccount to be made

Wait for sync to the website (15-30 minutes)
In the webapp:

• Lookup the account. If there is no subaccount dropdown, something is missing. Tickets must be written for the accounts to link.
  
  
  

• Impersonate the account
• Click Accounts

• Click “Find Accounts”. This should list the additional subaccounts. Link all of them.
  
  
  

• Logout

We can then turn on Item Level tracking using the options button.

• Select Options -> Item Level Tracking
• Turn Item Level tracking on
• Set a domain
• Set a store
• Click save
  

Setup the departments and define the account, pricelist, and service/cateogry
Impersonate the Hotel account

• Enter Departments
• For each department, Click the “Edit Department button” and set the account as required
  Note: Pricelist and Billing category must match a pricelist name and service in the POS to be able to create tickets.