How do I do a Pickup or Collection of a Customers Order

Order Pickup and Collections – Content Under Construction

Select ABC Dry Cleaners Store

Select Ticket Writing/Pickup station

Search and select customer James Kirk from the customer list

Select order # 112. In this example order # 112 is still flagged as an order being processed. If an order is ready for pickup the order will be displayed as Completed Orders under the status heading

In this example below we will pickup order # 112 by checking the box in the left hand corner of the screen below. You can also pickup more than one order by checking more than one box against each order, or press the button Unpaid Orders, which will check all unpaid orders automatically.

Once a single order , or, multiple orders have been checked, as below, the Prepay and Pickup button will appear as shown below.

We will now select the Pickup button for order # 112

The MyCleanPOS system will confirm we want to pick up up the order. We will confirm we do want to proceed

We are now presented with the Payment Screen as shown below.

Press the payment method eg Cash or Eftpos. in this case we will press the Cash option

Select Front Counter

enter the customer 1st Name, Last Name or Phone number
choose the customer from the list
It will show if there are any ready order(Completed orders) available
Press PICKUP
Press the Payment Method eg. Cash or Eftpos
If Cash enter the amount paid eg. $50 ( The system will display the change)
if Eftpos (and connected to Smartpay – the system will place the amount due into the Eftpos terminal – customer can tap their card or Phone/watch)